This often helps if you are experienceing printer offline issues regularly.
Step 2: Reset the printing system
If you still can't find the printer, I would try the steps with the usb connected and if a wireless connection is established, then remove it. If the issue persists, restart your mac and try again and if this doesn't help, then restart your router also.
It's actually started working again without doing anything, I'm not sure why but if I have similar problems in the future I'll try this out, thanks. Didn't find what you were looking for?
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Operating System: Having problems connecting my printer to my mac. It'll connect to my phone but not my computer. Reply 1 I have the same question. Tags 2.
Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. If you can't print from your Mac or iOS device If you can't get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help. You might experience issues such as these when you try to print from your Mac or print from your iOS device: You can't see your printer from your device, or you get a message that no printers were found.
If you can't print from your Mac or iOS device
You get a message that software for your device isn't available. You have some other printing issue related to the software on your Mac or iOS device. Restart your Wi-Fi router. Then restart your printer.
Move your printer closer to your Wi-Fi router. Update your printer and Wi-Fi router with the latest firmware from the manufacturer.
If your printer is connected to your Mac with a cable, disconnect the cable from your Mac. Turn off your printer. Get software updates for your Mac.
Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer. Reconnect your printer to your Mac, if applicable. Turn on your printer and wait for it to finish starting up. Select your printer in the list of devices. If you still can't print, and your printer is connected via Wi-Fi: Reset the printing system If the issue continues, reset the printing system on your Mac.
While holding down the Control key on your keyboard, click anywhere in the list of devices. The Printers folder opens.
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